The Witlingo Community Member App

Finally! A Communication that doesn't break when residents change their phone numbers!

Every service coordinator knows the problem:

• Residents change phone numbers.
• They lose phones.
• They forget email passwords.
• And every time it happens, your communication plan breaks.

The Witlingo Community Member App solves this once and for all.

A Simple App That Works Even When Phone Numbers Don’t

1. Residents install the Witlingo app once.
2. After that, they stay connected—no matter how often their phone number changes.

Why?

Because the app identifies the resident by their name, the community they belong to, and their device, not their phone number or email.

How It Works

1. Residents log in with just their first and last name and the name of the community to which they belong

• No email.
• No password.
• No texted verification code.
• No account setup headaches.

2. Their device becomes their permanent login

• Once logged in, the app binds to that device.
• They stay logged in forever.
• No one can login to their account from any other device.
• If they change their phone number or carrier, nothing breaks.

3. Push notifications replace unreliable SMS

Messages go straight to the app through instant, reliable push notifications.

• No more dead phone numbers
• No more undelivered messages
• No more residents saying “I never got it”

4. They switch devices? One tap for you.

If a resident gets a new phone, you simply hit “Reset Device” in your coordinator dashboard.

They log in again with their name, and they’re back in instantly.

• No password resets.
• No phone number updates.
• No headaches.

Everything Residents Need, In One Place

The app becomes each resident’s personal communication hub:

• Announcements
• Audio messages
• Translated documents
• Community events
• Surveys
• Rewards
• Alerts
• Quick Answers (Wi-Fi password, door code, etc.)

Everything is one tap away, always accessible.

Built for Real Life in Senior Living

The truth: many residents don’t keep the same number for long.

• Some change carriers for cheaper plans.
• Some run out of minutes.
• Some let their phones lapse.
• Some forget their voicemail password or email login.
• With traditional systems, every one of these scenarios causes chaos.

With the Witlingo Community Member App, none of it matters anymore.

Why Service Coordinators Love It

✓ Stops the constant cycle of updating contact lists:  Numbers change → app still works.

✓ Eliminates “I forgot my password” forever: No passwords. Ever.

✓ Brings message delivery back under control: You finally know who is reachable.

✓ Gives residents a clean, simple place to get information: No confusion. No missed messages.

✓ Saves hours every month: Because you don’t have to chase residents for updated phone numbers anymore.

Why Residents Love It

✓ Easy to use: Just open the app. They’re already logged in.

✓ Messages in their language: Automatic translations for documents and announcements.

✓ Audio-friendly: They can listen to every message.

✓ Works even if their phone number changes: They don’t need to remember anything.

The Problem Ends Today

You don’t control residents changing their phone numbers.
But you can control whether those changes break your communication.

The Witlingo Community Member App gives you a stable, reliable way to reach residents—every day, without fail.

Ready to Stop Chasing Phone Numbers?

Let us show you how quickly you can roll out the Community Member App to your building.

Welcome to the Witlingo way.