Service Coordinators are asked to do the impossible every day.
You support seniors who speak different languages.
You need to deliver critical information — about food access, benefits, medication, safety, events, wellness checks — fast and clearly.
But when there’s a language barrier, even simple things can become slow, stressful, and high risk.
The Witlingo Translator Program is here to fix that.
The Witlingo Translator Program provides Service Coordinators with an AI Translator device that lets you communicate with any resident, in their own language, in real time — even if they aren’t fluent in English.
This program is designed specifically for affordable housing and senior communities and the device provided is a tool for you to do your job faster, with less stress, and with more dignity for the resident.
- Residents deserve to understand what you’re telling them — without relying on a neighbor, a family member, or “someone who speaks both.”
- You deserve to be able to deliver services quickly instead of spending half the day trying to track down a translator.
- Communities deserve fewer mistakes, fewer escalations, and fewer “I didn’t know” situations.
This is core to Witlingo’s mission: helping you communicate effectively and efficiently with every resident you serve, and making sure that language is never the reason someone is left out.
- Speak in English. The resident hears it in their language.
- The resident speaks back. You hear it in English.
- Quick phrases for urgent needs (medication, safety, food, paperwork deadlines).
- Works for one-on-one conversations at your desk, in the hallway, or during home visits.
- Helps build trust with residents who may be isolated because of language.
You are still the point of care. The device just removes the barrier.
- Service Coordinators in senior housing and affordable housing
- Social Service teams who support multilingual buildings
- Communities that want to make sure residents who aren’t fluent in English get equal access to services, resources, and programs
If you’re already using Witlingo, this is an extension of what you’re doing: fast, clear communication across every channel.
- Access to the AI Translator device
- Guidance on how to use it in real-world situations: benefit recertification, food pantry sign-ups, appointment reminders, emergency notices, wellness checks
- Support from Witlingo
- Early input into how we continue to improve translation support across the platform
We believe language should never be a barrier to care, safety, or dignity.
The Witlingo Translator Program is part of our promise that no resident gets left behind because English is not their first language.
If you’re a Service Coordinator (or you manage Service Coordinators) and you want to bring this to your building:
👉 To find out more, please go here.