Voice Feedback

1. What is Voice Feedback?

Voice Feedback is feedback that is spoken by a person in response to a question or a feedback solicitation.  

Voice Feedback can be provided by calling a phone number or by recording audio from a web-based or mobile interface.

Customers, fans, followers, and other users are asked to leave their feedback by just calling a phone number or going to a webpage, where they can record their feedback by just speaking naturally.

The recorded audio message is then analyzed using Speech to Text and Voice Biometric software and analyzed for content and sentiment.   

2. Why should I use Voice Feedback?

The most convenient way for a customer to share their feedback with you is by simply speaking.  Whether they dial a phone number or they click on a button and record, simply speaking is the easiest way for someone to share their thoughts and feelings with you.

Voice Feedback also enables your customers to express thoughts and emotions that would be hard for them to express if they were simply typing.  Text, even when supplemented by emojis, is not as powerful as the human voice.  Text often fails to capture the subtle nuances of one's feelings that voice naturally captures.

3. How can Witlingo help me?

Witlingo offers you the ability to do two things easily:

  1. Solicit voice feedback by publishing a phone number and/or by enabling users to record audio directly from their web browser.  
  2. Collect all the audio, whether it was recorded via phone call or via the web, in one account --your Witlingo account.
  3. Analyze the audio through the analytics and the reports that are provided out of the box.

4. How much does this cost?

You can start with as little as $19.95 a month.  For our pricing, please go here.

5. What is my next step?

To register, please go here.  If you have any questions, please use the form below to contact us.

Get in touch with us

Please enable JavaScript in your browser to complete this form.