Witlingo Quick Answers


Quick Answers gives residents instant access to the information they need — without waiting, calling the front desk, or downloading an app. With a simple text message and a single keyword, residents automatically receive things like the Wi-Fi password, shuttle schedules, dining menus, or entry instructions in seconds. For staff, it means fewer interruptions, fewer repetitive questions, and more time to focus on what matters most. Setup takes minutes, updates are instant, and the system works 24/7 — making everyday communication faster, easier, and more independent for everyone in your community.


Instant information. Zero waiting. Just text and go.

  • Residents have questions all day long.
  • What’s the Wi-Fi password?
  • When does the shuttle leave?
  • What’s the door code?
  • What time is lunch?
  • Instead of calling the office or waiting for staff, they simply send a text with one keyword — and Witlingo replies automatically in seconds.
  • No apps.
  • No logins.
  • No delays.

Just fast, reliable answers when they need them.


How it works

Quick Answers lets you create simple keywords that trigger automatic replies.

Residents text a word like:

  • WIFI
  • SHUTTLE
  • MENU
  • CODE

And they instantly receive the right information.

It’s that easy.

Behind the scenes, Witlingo matches the keyword and sends the response automatically — 24/7.


Built for busy service coordinators

You shouldn’t have to repeat the same information all day.

Quick Answers helps you:

Reduce repetitive calls and interruptions

  • Save staff time
  • Share updates instantly
  • Keep residents independent
  • Provide help after hours
  • Set it once. Residents use it anytime.

Create answers in seconds

Adding a Quick Answer takes less than a minute.

  • Choose your community
  • Enter a keyword
  • Type the response
  • Save
  • Done.

Need to change something later?

Just edit the answer once — everyone gets the update immediately.

No reprinting flyers. No extra work.


Safe and community-specific

  • Quick Answers is designed for senior living environments.
  • Only recognized resident phone numbers receive replies
  • Keywords are scoped to each community
  • Information stays private and controlled
  • No public access

Real-world examples

Communities use Quick Answers for:

  • Share links to resources
  • Wi-Fi passwords
  • Shuttle schedules
  • Dining menus
  • Event calendars
  • Office hours
  • Maintenance requests
  • Door or entry instructions
  • Emergency contacts

If residents ask it often, it should be a Quick Answer.


Works everywhere residents already are

No new technology to learn.

Residents simply text your Witlingo number.

Works on:

  • Any mobile phone
  • No smartphone required
  • No downloads
  • No apps

It’s accessible to everyone.


Always on. Always helpful.

Quick Answers runs automatically in the background — day and night.

Even when staff aren’t available, residents still get the information they need.

It’s like having a front desk that never closes.


Ready to make everyday questions disappear?

Give residents instant answers and give your staff their time back.

👉 Book a Demo and learn more to see how effortless and empowering Quick Answers can be.

Get in touch with us