Balentine, Bruce, It’s Better to be a Good Machine than a Bad Person: Speech Recognition and Other Exotic User Interfaces at the Twilight of the Jetsonian Age,ICMI Press, 2007
Boorstein, Jon, The Hollywood Eye: What Makes Movies Work, Perennial, 1992
Bouzid, Ahmed, “Why VUI Design is Harder than GUI Design,” in VUI Visions (pp. 17-21), (ed.) William Meisel, TMA Associates, 2006
Bouzid, Ahmed and Ma, Weiye, Don’t Make Me Tap: A Common Sense Approach to Voice Usability, Dakota Press, 2013
Bouzid, Ahmed and Ma, Weiye, The Elements of VUI Style, Dakota Press, 2012
Boyce, Susan J., “Natural spoken dialogue systems for telephony applications,”Communications of the ACM, 43(9): 29-34, 2000
Brown, C. Marlin, Human-computer interface design guidelines, Ablex Publishing, 1988
Brown, Penelope, Levinson, Stephen C., Politeness: Some Universals in Language Usage, Cambridge University Press, 1987
Coates, Del, Watches Tell More Than Time: Product Design, Information, and the Quest for Elegance, McGraw-Hill, 2002
Cohen, Michael H; Giangola, James P.; and Balogh, Jennifer, Voice User Interface Design, Addison-Wesley, 2004
Csikszentmihalyi, Mihaly, The Meaning of Things: Domestic Symbols and the Self, Cambridge University Press, 1981
Csikszentmihalyi, Mihaly, Flow: The Psychology of Optimal Experience, Harper Perennial Modern Classics, 2008
Eyal, Nir, Hoover, Ryan, Hooked: How to Build Habit-Forming Products, Portfolio / Penguin, 2014
Davis, Wayne, Implicature: Intention, Convention, and Principle in the Failure of Gricean Theory, Cambridge University Press, 1998
Graham, Marcus G., Voice Branding in America: How to Make your Automated Voices Consistent with your Brand, Vivid Voices, Inc., 2005
Grice, Paul, “Logic and Conversation,” in The Logic of Grammar, D. Davidson and G. Harman (eds), Encino, CA: Dickenson, 64-75, 1975
Harris, Randy Allen, Voice Interaction Design, Morgan Kaufmann Publishers, 2005
Johnson, Jeff, Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules, Morgan Kaufmann, 2010
Jordan, Patrick W., Designing Pleasurable Products, CRC Press, 2002
Kinneavy, James L., A theory of Discourse: The Aims of Discourse, The University of Texas, Austin, 1971
Kotelly, Blade, The Art and Business of Speech Recognition: Creating the Noble Voice, Addison-Wesley, 2003
Krishna, Golden, The Best Interface Is No Interface: The simple path to brilliant technology, New Riders, 2015
Krug, Steve, Don’t Make me Think: A Common Sense Approach to Web Usability, New Riders Publishing, Berkeley, California, 2006
Ma, Weiye, Connectionist Vector Quantization in Automatic Speech Recognition,Katholieke Universiteit Leuven, 1999
Markowitz, Judith A. (Ed.) Robots that Talk and Listen: Technology and Social Impact, De Gruyter, 2015
Mehl, Matthias R., Vazire, Simine, Ramírez-Esparza, Nairán, Slatcher, Richard B., Pennebaker, James W., “Are Women Really More Talkative Than Men?” Science, July 2007, Vol. 317 no. 5834, p. 82
Meisel, William, VUI Visions: Expert Views on Effective Voice User Interface Design, TMA Associates, 2006
Nass, Clifford, Yen, Corina, The Man Who Lied to His Laptop, CURRENT, 2010
Nass, Clifford, Brave, Scott, Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship, The MIT Press, 2007
Nass, Clifford, “Sweet Talking Your Computer: Why people treat devices like humans; saying nice things to a machine to protect its ‘feelings’,” The Wall Street Journal, August 28, 2010
Norman, Don, The Design of Everyday Things, Basic Books, 2002
Norman, Don, Emotional Design: Why We Love (or Hate) Everyday Things, Basic Books, 2005
Norman, Don, The Design of Future Things, Basic Books, 2009
Pearl, Cathy, Designing Voice User Interfaces: Principles of Conversational Experiences, O’Reilly Media, 2016
Pentland, Alex, Social Physics: How Social Networks Can Make us Smarter, Penguin, 2014
Reeves, Byron, Nass, Clifford, The Media Equation, CSLI Publications, 1996
Schiffrin, Deborah, Discourse Markers, Cambridge University Press, Cambridge, UK, 1987
Schiffrin, Deborah, Approaches to Discourse, Blackwell Publishers, 1998
Searle, John, Speech Acts: An Essay in the Philosophy of Language, Cambridge University Press, 1969
Shevat, Amir, Designing Bots: Creating Conversational Experiences, O’Reilly Media, 2017
Wilson, T. P. and Zimmerman, D. H., “The structure of silence between turns in two-party conversation,” Discourse Processes, 9, 375-390, 1984